Shopify Payments
Payouts rebuilt from orders, refunds, chargebacks and fees, then matched to the deposit. See Shopify payout reconciliation.
Ecommerce reconciliation software for every sales channel
Reconciles is ecommerce reconciliation software for brands that sell through several channels. It splits Shopify, Amazon, Stripe, PayPal and Adyen payouts into orders, fees, refunds and reserves, matches each payout to the bank deposit, and exports entries that keep revenue, fees and refunds in the right accounts.
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Why ecommerce books never balance on the first try
An online store sees one number in the sales report, another in the payout report and a third on the bank statement. Each channel pays on its own schedule, deducts its own fees and handles refunds its own way. Finance ends up with a spreadsheet per channel and a gap nobody can fully explain.
- Payouts are net of fees, so sales never equal deposits.
- Refunds and chargebacks reduce later payouts, not the original ones.
- Marketplaces hold reserves and release them in later periods.
- Multi-currency sales add conversion differences.
- Settlement periods cross month end.
Booked as one revenue line, a payout hides fees and refunds and overstates margin.
Every channel against the same bank account
Amazon
Settlements broken down into orders, fee types, refunds and reserves. See Amazon settlement reconciliation.
Stripe
Payouts tied to deposits and each charge to its invoice. See Stripe reconciliation.
PayPal
Transfers matched to deposits, with sales, fees and conversions separated. See PayPal reconciliation.
Adyen
Settlement batches summed and matched to the bank, fees shown by type. See Adyen reconciliation.
Ecommerce payment reconciliation in one run
Upload the bank statement and the payout or settlement export from each channel. Reconciles reads the payout id, gross amount, fee and net amount of every line, groups lines by payout and matches the net total to the deposit with the reason "payout batch net of fees". Orders can then be matched to your ledger or invoices in a second run.
Anything that does not add up goes to the exceptions queue: a payout with no deposit, a deposit with no payout, a refund with no original order, a duplicate charge or an amount difference. Each exception shows the exact gap. Read the full process on how automated reconciliation works.
Fees and refunds booked where they belong
Approved journal entries book gross sales to revenue, processing and marketplace fees to their cost accounts, refunds and chargebacks against revenue, reserves to a holding account and conversion differences on their own line. Each channel clearing account comes back to zero at the end of the month. Entries export as CSV for QuickBooks, Xero or NetSuite.
Rules for the lines that repeat
Ecommerce has a lot of recurring noise: app subscriptions, shipping label charges, advertising fees, gift card redemptions. Save a rule once and it runs every month before AI suggestions. Growth and Scale have no rule limit.
Built for ecommerce finance teams
- Finance operations and AR specialists who reconcile payouts every week.
- Controllers at brands who need margins that reflect fees and refunds, see reconciliation software for controllers.
- Accounting firms with ecommerce clients, see reconciliation software for accounting firms.
- Platforms and marketplaces that reconcile internal ledgers against processors daily.
Which plan fits an online store
Growth is built for ecommerce: all processors and marketplaces, 15 accounts, 20,000 transactions matched per month, 5 entities, unlimited rules and journal entries for QuickBooks and Xero, at $199 per month billed yearly or $399 monthly. Stores with one processor can start on Starter at $74 per month billed yearly. High-volume brands and platforms use Scale, with 100,000 transactions per month and scheduled files through the API or SFTP drop. See pricing.
Ecommerce reconciliation questions
Yes, on Growth and Scale. Each channel is an account in the same workspace, reconciled against the same bank accounts.
Every line processed in a run counts, on either side. A payout export with 900 lines matched against a bank statement with 40 lines counts as 940 transactions.
No. Reconciles works with the payout and settlement reports each channel already produces.
Reconcile one month of payouts
Upload your bank statement and a payout export from any channel. You see the first matched payouts before you create an account.