Processor payouts to the bank
Each Stripe, Adyen or PayPal payout is rebuilt from its charges, fees, refunds and disputes and matched to the deposit with the reason "payout batch net of fees".
Marketplace reconciliation software for payments and seller payouts
Reconciles is marketplace reconciliation software for platforms that collect money from buyers, keep a commission and pay out sellers. It matches the processor report to your order and seller payout records, ties every processor payout to the bank deposit and puts each gap in one exceptions queue: a seller paid twice, a commission that came in short, a refund taken from the wrong payout. Prices are published, from $888 a year, and you can test it on your own files before you sign up.
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Why marketplace books are harder than a normal store
A marketplace sits between two sides of every sale. The buyer pays the full amount through Stripe Connect, Adyen for Platforms, PayPal or a similar processor. The platform keeps its commission, the processor keeps its fee and the rest belongs to the seller until it is paid out. One order creates at least four amounts, and they reach your bank on different days in different batches.
That is why the processor dashboard, the order database and the bank statement never show the same total. Finance has to prove three things every month: that every buyer payment reached the platform, that the commission kept is the commission the contract says, and that every seller got exactly what they were owed. When that proof lives in a spreadsheet rebuilt each close, it breaks the first time volume doubles.
Reconciles does that proof as matching work. You bring the exports you already have, and each amount is tied to its counterpart with a reason you can show an auditor.
Where marketplace reconciliation usually breaks
- Processor payouts land net of processing fees, refunds and disputes, so gross order value never equals the deposit.
- Commission is calculated in your platform, but the fee actually collected sits in the processor report, and the two drift apart after discounts, partial refunds and currency conversion.
- Seller payouts run on their own schedule, weekly, on delivery or on request, so a payout can cover orders from two different months.
- Refunds and chargebacks are pulled back from a seller balance weeks after the original sale.
- Reserves and holds keep part of the money on the platform until a later release.
- Funds held for sellers are a liability on your balance sheet, and the balance has to agree with the processor at month end.
Reconciles vs other ways marketplaces reconcile
| Reconciles | Enterprise matching platforms | Payment operations platforms | Spreadsheets | |
|---|---|---|---|---|
| Examples | Reconciles | Leapfin, Cointab, BlackLine | Modern Treasury | Excel or Google Sheets |
| How you buy | Self-serve, published plans | Sales process and quote | Sales process, usage based with an annual minimum | Already installed |
| Published price | $888 to $5,988 a year billed yearly, or $149 to $999 monthly | Not published | Not published | No license, paid in staff hours |
| Setup | Upload two files, results in minutes | Integration and implementation project | API integration by your engineers | Formulas built by hand |
| Processor payouts split into fees, refunds and reserves | Yes, Stripe, PayPal, Adyen, Shopify, Amazon reports | Yes | For payments it originates | Manual lookups |
| Seller payouts matched to amounts owed | Yes, your payout file against the processor transfers | Yes, usually with custom setup | Partly, through its ledger | Manual |
| Moves money | No | No | Yes | No |
| Best for | Platforms that want proof every close without an IT project | Very high volume enterprises with a dedicated finance systems team | Platforms building payments into the product | Very low volume |
Enterprise matching tools handle more data sources out of the box and are the right call when you process millions of transactions a day with a team to run them. If you are weighing a payments platform mainly to fix reconciliation, read our Modern Treasury alternatives comparison first.
What Reconciles matches on a marketplace
Orders to buyer payments
Every order in your platform export is matched to its charge in the processor report by amount, reference and date, including split and partial payments.
Commission to fees collected
The commission line for each order is matched to the application fee in the processor report. A difference beyond your tolerance becomes an exception with the exact amount.
Seller payouts to amounts owed
Your seller payout file is matched to the transfers and payouts in the processor report, one to one or one payout against many orders.
How to reconcile marketplace payouts in one run
1. Export the processor report for the month, such as the Stripe payout reconciliation report or the Adyen settlement details report, and the bank statement for the same dates.
2. Export your order list with commission and your seller payout file from the platform database or admin panel as CSV or XLSX.
3. Upload two files at a time, bank against processor first, then processor against orders and seller payouts. Saved rules handle the recurring lines.
4. Review the exceptions queue, assign each gap to an owner and export the reconciliation report or journal entries for QuickBooks, Xero or NetSuite.
A marketplace week, line by line
Say buyers paid $50,000 for 400 orders in one week. Your platform commission is 12%, so you expect to keep $6,000 and owe sellers $44,000. Stripe took $1,480 in processing fees and pulled back one $300 refund, so the processor payout to your bank is $48,220.
Reconciles adds the charges, fees and refund in the payout report, confirms they equal the $48,220 deposit and marks the match. In the second run it matches 398 orders to their fees. Two orders show a commission of $0 because a promo code zeroed the fee in the processor while your platform still recorded 12%. Both go to the exceptions queue as amount differences of $84 and $96, which is exactly the kind of leak that never shows up in a total. The seller payout file then matches 61 transfers to the amounts owed, and one seller paid twice for the same order appears as a duplicate.
Who uses marketplace reconciliation software
- Finance and payment operations teams at B2B and B2C marketplaces that pay out sellers, hosts, creators or service providers.
- Controllers who must certify the funds held for sellers balance every month, see general ledger reconciliation software.
- SaaS platforms with embedded payments that collect on behalf of their customers.
- Brands that sell through several marketplaces such as Amazon and Shopify should start with our ecommerce reconciliation software page, which covers the seller side.
Which plan fits a marketplace
Most marketplaces need several processors and entities, so they start on Growth: all processors and marketplaces, 15 accounts, 20,000 transactions matched per month, 5 entities and unlimited rules, at $199 per month billed yearly or $399 monthly. Platforms with higher volume use Scale, with 100,000 transactions per month, 25 entities, approvals, the audit log and scheduled files through the API or SFTP drop. See the full plan table on pricing, and the wider category on payment reconciliation software.
Marketplace reconciliation questions
Marketplace reconciliation is the process of proving that every buyer payment, platform commission, processor fee, refund and seller payout agrees across the processor report, your order records and the bank. It confirms the platform kept the right commission and paid each seller exactly what they were owed.
Export the Stripe payout reconciliation report and your bank statement, match each payout to its deposit, then match charges and application fees to your orders and transfers to connected accounts against your seller payout records. Reconciles runs each step as one upload and lists every difference in the exceptions queue.
The best marketplace reconciliation software reads your processor reports as they are, matches one payout against many orders, checks commission against fees collected and explains every match. Enterprise tools such as Leapfin suit very high volume teams; Reconciles suits platforms that want published prices and results the same day.
Marketplaces record each seller's share as a liability when the order is paid and reduce it when the payout goes out. At month end the liability in the ledger must equal the seller balances in the processor. Reconciling both sides every close keeps that balance clean for the audit.
You upload CSV or XLSX exports from your admin panel or database. On Scale, files can also arrive on a schedule through the API or an SFTP drop, so the daily run needs no manual upload.
See your own payout gaps today
Upload a bank statement and a processor report. You will see which payouts match, which do not and how much is missing before you talk to anyone.